Terms of Use

Terms of Use
Every user who enters and uses the services of the online store artist-shop.gr is considered to consent and unconditionally accepts all the terms expressed on this website, without exception. If you do not accept these terms, you are not allowed to use this website and make any transaction with this online store. Sending your order means acceptance of all terms.


The artist-shop.gr is owned by Emmanuel Pantelis. Our store is located in Neochorouda, Thessaloniki. (VAT: 116716116)


The content of this Website is the intellectual property of artist-shop.gr subject to any rights not expressly granted here. All intellectual property rights of this Website that it contains belong to artist-shop.gr or to third parties that are legally concerned. By accessing this Website you agree to be bound by the above copyright laws.

Information provided & Products

We are committed to the completeness and validity of the information provided on our website, both in terms of the existence of the essential features that are described on a case-by-case basis for each product it has, and for the accuracy of the information regarding the information provided by our online store services, subject to any technical or typographical errors, which have escaped attention or have occurred unintentionally or due to any interruption of the website due to force majeure.

Products’ market

The products posted on artist-shop.gr are presented with retail prices including VAT. In addition to the retail cost, each user / customer pays the shipping cost, when it exists, the size of which will be announced before the final submission of his order. The company can modify the prices of its products. Any modification will not affect existing orders that are being processed or shipped.

To facilitate your search, we have listed our products in the main menu. Our goal is to reach the final product immediately.

Artist-shop.gr makes every effort to provide high quality services but nevertheless is not responsible for any errors in prices and features of the products and can not guarantee that there will be no interruptions of the website or “human” errors during the update / indicate the price of a product. For the safety and efficiency of your purchases, we call you if you find that a product is offered at an unusually low or high price in relation to its market value, before proceeding with its order, contact us by phone or via our e-mail form.

The information contained in these terms and the details contained on this website do not constitute a sale proposal but an invitation to update. It will not be considered that a contract has been drawn up between us and you regarding any products, except when your order is explicitly accepted by us. If we do not accept your order and the money has already been deducted from your account, then it will be refunded in full.

To place an order you will be asked to follow the purchase process and click the “Send Order” button.

You will then receive an e-mail from us confirming receipt of your order (“Your order at Artist Shop | Emmanouil has been received”). Receiving the email confirms the completion of the order and its acceptance by us.

Payment methods

Payment for the products can be made in one of the following ways: credit or debit card, PayPal, bank deposit or cash on delivery. After the completion of the order, an email will be sent to the customer confirming his order. In more detail, here. Upon receipt of the product, the customer is responsible to check if the packaging is intact and if the condition of the products received is the desired or if there are any obvious problems or defects of the product so as not to lose the rights under the law on defective products.

The customer can exercise the right of withdrawal 14 days from the receipt of his order and request a refund and not necessarily a new order, without justifying the return. The merchant must return the money within 14 days of receiving the cancellation request.

However, it may be delayed to return the money if you do not receive the products or the receipt for their return. Refunds must include shipping costs paid by the consumer for the purchase. The product to be returned must be in excellent condition and in intact packaging and not used.

Shipping methods

-Greece – Free shipping and cash on delivery for orders over 99 euros.

The artist-shop collaborates with the company ELTA courier (door – door). The cost of cash on delivery is +2 euros.

The shipping cost for orders up to 3 kg is 4.50 euros. For each additional kilo there is a charge of +1.50 euros.

–Cyprus – Fast Parcel Cyprus (FPC) Foreign Service.

Possibility of sending by cash on delivery. The cost of cash on delivery is +3.50 euros.

1. Air transport:

Delivery even the next day to the recipient’s address*

Maximum actual weight per item: 30kg

Online tracking (track & trace) of locating objects wherever they are.

Delivery in 2-3 working days in remote areas.

2. Ferry transfer:

Performance once a week. Loading every Wednesday, arriving in Cyprus every Tuesday.

Possibility of receiving / sending more than 30 kg.

3. Delivery in 7-8 working days in remote areas via DHL EXPRESS COURIER.

–Europe and Third countries

The artist-shop collaborates with the Courier Company DHL and ELTA Hellenic post.

Order cancellation

Depending on the development stage of the relevant order, the user – customer will be informed about the options he has. Any change or cancellation of the order will not be valid without our prior acceptance and in any case the user – customer will be responsible for damages caused by the cancellation of the order.

Order Pricing

It is possible for the document that will be issued for your order to be a retail sale receipt or a sales invoice. Sales invoice is issued to companies and freelancers if they fill in the following information during their order: Company name, profession, address, VAT number. and a competent Tax Office.

Secure Transactions

The company takes all necessary measures to ensure personal data and confidentiality of transactions.

Artist-shop.gr uses for transactions SSL (Secure Sockets Layer) security protocol which today is the most secure platform for online commercial transactions.

The SSL protocol encrypts all personal information, credit card number, name and address so that they cannot be read or changed when transferred over the Internet.

SSL (Secure Sockets Layer) protocol is the global standard for certifying websites (web sites) to network users and for encrypting data between network users and web servers (web servers).

All information sent with the SSL protocol is protected by a special operating system that automatically detects whether the data has changed during the transfer.